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F.A.Qs
Our FAQs page aims to provide quick answers to common queries and address any uncertainties you might have. Whether you’re a new user or a seasoned visitor, this section covers essential information about our services, policies, and more. If you can’t find what you’re looking for, feel free to reach out to our support team for further assistance.
10mbps- 40 mbps: this is a good option if you’d like to stream in HD, download media-rich content or just want superfast downloads in general this is ideal for an online-active family.
50mbps-100mbps: this is fast internet! If seamless high speeds are essential to your family or business, then this is the one. Let everyone on your network experience mind-bendingly fast speeds at the same time.
For sure! You can do any of the above at any time.
Upgrades are effective within few seconds of placing your upgrade requests and same to
Downgrades.
To cancel- we need just one calendar months’ notice.
If you’re anything like us, you will be actively streaming most of your music, movies and series from now on. We recommend a 10mbps(or higher) line to enjoy the likes of Netflix, Showmax, amazon prime without annoying buffering or lag times.
Please note that the reselling of our services and products are not allowed. We do not take any responsibility for support from any unsolicited resellers and urge customers to only order directly from us, either on our website or through one of our friendly Naivatel sales agents.
There are some amazing streaming services which will work beautifully on your fiber line. Some of the tried and tested(and loved) options include Netflix, Showmax, Amazon prime, Google play movies, and itunes movies.
If it’s music you’re after a look at Spotify, Google Play Music, and even YouTube playlists.